($9,950 to flyers who give up seats)
So now their solution to the Inhumane treatment of a CUSTOMER is to avoid that situation on the plane and have it dealt with at the GATE. Wow~ Such arrogance~
So United's solution is to have their employees book ONLY ONE HOUR PRIOR TO DEPARTURE but the paying smucks that are to be customers first must arrive hours ahead and HOPE AND PRAY for United's consideration.
They just don't get it.
What about changing your policies by first BOOKING YOUR DAM EMPLOYEES and then booking your flight. Stop OVERBOOKING flights~
Leave "crew" empty seats if you must but treat your customers like Customers not as "for granted cash grabs."
Start treating customers like Customers of value and not just cash cows to be milked and put out to pasture when ever you so please.